Thank you for considering purchasing with us. We appreciate every single customer and do our best to make sure your shopping experience with us is the best possible.
We do our best to get most orders out within 24-48 hours of your order. Occasionally we get backed up and it may take up to a week, but this is very rare.
If you have ordered a digital file, it will be available in your account as soon as payment clears. To find the file, please log into your account and download the file there.
Since we are a small business, we try to save you money wherever possible. This allows us to pass the savings on to you. Our policy is, if we wouldn't pay that price, we don't expect you to! In trying to save money, we try and reuse shipping and other boxes so we don't have to spend money on expensive "shipping only" boxes. Your order will not be compromised in any way due to this.
If you are considering a downloadable item, please make sure the download box at the bottom of the listing is checked. In most cases this should be automatically checked, but websites are fallable and "things" happen, so please double check. This should allow you to download your purchase immediately. If you have purchased and can not find your download link, drop us an email and we will email you your download file as soon as possible.
Please, if you have any questions, don't hesitate to give us a call or drop an email.